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HCCA Management Company
Home
About Us
Services
  • Management & Operations
  • Consulting & Advisory
  • Staffing Solutions
  • Assisted Living
HCCA Team
Our Successes
Contact
More
  • Home
  • About Us
  • Services
    • Management & Operations
    • Consulting & Advisory
    • Staffing Solutions
    • Assisted Living
  • HCCA Team
  • Our Successes
  • Contact
  • Home
  • About Us
  • Services
  • HCCA Team
  • Our Successes
  • Contact

Our Consulting & Advisory Services

HCCA provides a variety of customized healthcare consulting & advisory services for our private & public/government healthcare clients….to help them address key strategic & operational questions.  


Examples include: 

  • Feasibility Studies 
  • Operational Assessment & Performance Excellence
  • Patient Care Delivery Models – Options & Opportunities
  • Hospital &/or Outpatient Project Design & Development 
  • Commissioning a New Healthcare Facility

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Feasibility Studies

  

Questions to HCCA: “Is our proposed healthcare project going to be viable? And meet the targeted healthcare needs?”  


Using a multidisciplinary clinical team (clinical, construction, operations, management, finance, materials, & marketing), the HCCA team:


1) conducts an in-depth Assessment of the market and proposed project (healthcare needs & wants; market; payer mix; existing healthcare resources/competitors; physician practice profiles; site analysis; proposed benchmarks; financial projections; timelines; staff resources/availability; supply chain; regulations; consumer/patient access & affordability; etc); and 


2) provides a Summary of Findings including risks, conclusions, and recommendations. 

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Operational Assessment & Performance Excellence –

Question to HCCA: “How are we doing throughout our organization? What “fresh eyes” assessments do you have?  What would you change if you were in charge tomorrow?” 


The HCCA team:   

  1. focuses upon the whole or a designated part of the organization;  
  2. assesses the clinical, operational, and financial components (processes and outcomes);  availability/utilization of human and material resources; departmental contributions to revenue & costs; access & impact upon the community’s health status; service-line analysis; revenue cycle; contracts; standardization of clinical protocols & preference items; care documentation; affiliations; integration of physical & behavioral health; satisfaction ratings; care transitions & resources; patient access & affordability; accreditation reports;  the market, and community, staff, & physician perceptions, etc. 
  3. analyzes – based upon experience & international clinical, financial, & regulatory standards and benchmarks; and  
  4. provides a comprehensive “State of the Organization” with  recommendations.       


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Patient Care Delivery Models – Options & Opportunities –

Question to HCCA: “We have a fairly traditional model of care – primarily focused upon the hospital & acute, sick care. What models could we use to help keep people well and to provide sub-acute care?  What would it take to expand our continuum of care?”


The HCCA team: 

  1. assesses the current patient care delivery model – processes & clinical/financial outcomes; the local healthcare needs; available resources (facilities, personnel, materials) & potential partnerships, etc; 
  2. gathers input from community residents, staff & leadership; from non-governmental service organizations; and local/regional/national multidisciplinary healthcare leaders; 
  3. proposes options which could be integrated into the current model (along with detailed plans), e.g. palliative care; virtual care; hospice; acute rehabilitation; hospital-at-home; medical home; day care; micro-hospitals; mobile clinics; birthing centers; community/school pods; urgent care; home care; concierge medicine; etc. and  
  4. works with the client to integrate the option(s). 



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Hospital &/or Outpatient Project Design & Development –

Question to HCCA: “We’re going to build a new facility. Are we planning the site and space to provide optimal access & care? Will it be a safe, efficient, comfortable, environment for consumers/patients and for healthcare team members?” 

The design of a healthcare facility can greatly impact access, operations, and outcomes.


We know that “Form should follow function.”

The physical plant can help or hinder getting-

“The Right Patient to the Right Place at the Right Time for the Right Care.” 

 The HCCA team: works closely with the project architects, engineers, and capital equipment team members to review site and space plans, equipment lists, & furnishings - to ensure the design:

  • enhances delivery of safe, effective, efficient care;
  • meets international regulatory standards for clinical services & Life Safety issues; 
  • provides access, privacy, safety, and comfort for consumers/families; & 
  • contributes to the safety, functioning, and well-being of the multidisciplinary care team.  

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Commissioning a New Healthcare Facility -

Question to HCCA: “We are already building a new facility, but we need help with final steps of bringing on staff & opening for those first patients. Can you help us with commissioning and a ‘soft opening?’ "


The HCCA team: 

  1. ideally arrives on site 9 - 12 months prior to opening; finalizes, then implements strategic, marketing, and operating plans; plans resources for staging and initial services; 
  2. develops, finalizes, & begins to implement:   departmental policies/procedures/clinical protocols; documentation systems; staffing, hiring, & on-boarding plans for all teams; compensation & benefits plans; medical staff credentialing/privileging; financial & contracting systems; patient care delivery details; materials/supplies and capital equipment contracts; etc. Staffing, hiring, & onboarding require separate agreement. 
  3. With client, contractor, & equipment vendors, assists performing final inspection & inventory of the facility; ensures equipment & consumables, plus staff & physicians are “ready to go.” Results in Final Acceptance Certification.
  4. With client & hospital personnel, assists staging a “Soft Opening” to ‘test’  the whole of the organization (the place – people – processes) – ensuring that safe, accessible, effective, efficient, comfortable care can be provided in this environment.        



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