HCCA has always maintained that expertise and knowledge must be shared to ensure that results will endure over time.
When there is a need by a client for a specific function or service, such as, building a clinic, expanding a hospital, developing a stand alone surgical center, and other similar type of endeavors. HCCA Management can, though a separate agreement, provide project staffing for such programs. Typical personnel would be architects, space planners, project managers, electrical, mechanical, biomedical, and systems engineers, logistical personnel, equipment specialist, and others generally needed in such programs.
Under a separate agreement and through an associated company, HCCA International, or other international recruitment companies approved by the client, HCCA can oversee recruitment of healthcare professionals when these professionals are not available in the client’s home country. Such staffing needs exist for new hospital developments, start-up projects, and major expansions requiring a significant need for healthcare professionals such as physicians, registered nurses, department managers, physical therapists, occupational therapists, radiology technicians, medical technologists, and other similar professional personnel.
Initially, HCCA's team members fill key senior positions in the hospital and are responsible for day-to-day operations. However, HCCA has always maintained that expertise and knowledge must be shared to ensure that results will endure over time.
HCCA establishes local counterpart positions for key management positions originally filled by HCCA team members. This organizational structure enables managers to learn hospital management skills first hand from HCCA and simultaneously receive expert guidance in fulfilling their responsibilities.
In addition to revising the organizational structure to operate more efficiently, a more service-oriented environment is created. An Education and Training Department is established or an existing department expanded to provide job enhancement for employees and programs that would develop staff to their fullest potential. This department is also responsible for development and implementation of customer service programs.
It is critical to provide training for local managers and to provide them with the management tools and expertise to continue to accommodate the organization as it grows to meet the communities’ needs.